Data Security

Zetbus Privacy Policy — Your information is safe with us

Zetbus treats the privacy of your personal information as a top priority. This page explains in detail what data we collect, how we use it, and how we keep it secure.

Last updated: January 2026

Introduction

Welcome to zetbus. We believe that protecting user privacy is fundamental to building a trustworthy online gaming platform. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

By using the zetbus platform, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, reach out to our support team.

Our commitment zetbus never sells your personal data to third parties. Your data is used solely for platform operations and legal compliance.

How we protect your privacy

Zetbus follows international standards for data protection. Here are the key security features we have in place:

SSL Encryption

All data transfers are secured with 256-bit SSL encryption, ensuring bank-grade security.

Secure Servers

Your data is stored in secure data centers where unauthorized access is strictly prohibited.

No Sale of Data

Your personal information is never sold or rented. That is our promise.

Regular Audits

We conduct regular security audits through independent third-party auditors.

KYC Verification

The identity verification process helps prevent fraud and ensures account security.

Right to Control

You can access, correct, or delete your information at any time.

1. What information we collect

1.1 Information collected at registration

When you open an account with zetbus, we collect the following information:

  • Full name and date of birth
  • Email address and phone number
  • Residential address and country
  • National ID or passport number
  • Username and password
  • Preferred language and time zone
1.2 Transaction and gameplay data

While you play on zetbus, we collect:

  • Deposit and withdrawal transaction details
  • Games wagered, amounts, and outcomes
  • Game session times and duration
  • Win/loss history and account balance records
  • Payment method details (last 4 digits only)
1.3 Technical and Device Information

We automatically collect the following information about your device and internet connection:

  • IP address and geographic location
  • Browser type and version
  • Operating system (Windows, Mac, Android, iOS)
  • Cookies and Similar Tracking Technologies
  • Page views and click patterns
Why Do We Collect Technical Information? This information helps us detect fraud, improve security, and optimize platform performance. It is all in the interest of giving you a better experience.

2. How we use your information

2.1 Platform Operations

We use your information to:

  • Create and manage your account
  • Process transactions (deposits and withdrawals)
  • We maintain a record of gameplay activity
  • We provide customer support
  • We provide technical support and troubleshooting
2.2 Security and Fraud Prevention

To protect both you and our platform, we:

  • Prevent unauthorized access and account hacking
  • We detect fraud and misuse
  • Prevent money laundering (in compliance with AML regulations)
  • We conduct regular security audits
  • Track your device and account activity
2.३ Legal obligations and compliance

There are times when we are legally required to disclose information:

  • Government or regulatory requests
  • Court orders or warrants
  • Tax authorities or regulatory bodies
  • Law enforcement inquiries

3. How Long Your Data Is Retained

३.१ Data Retention Policy

Zetbus retains your data only for as long as necessary — never longer than needed:

Data Type Retention Period Reason
Account information (name, email, phone) For the duration of active account + 5 years Legal and tax records
ID Documents and Photo For the duration of active account + 7 years KYC Compliance
Transaction records 5–7 years after the transaction Financial auditing and AML
Gameplay Data For the duration of active account + 2 years Dispute resolution
Technical Logs and Cookies 12 months after collection Security & Analytics
Data after account closure Even after you close your account, we retain certain data for a defined period to fulfil our legal obligations.

4. Your Rights

४.१ Right to Access Your Data

You can find out at any time what information zetbus holds about you. Download your data from account settings or contact our support team.

४.२ Right to Rectification

If any of your personal information is incorrect or out of date, you can have it corrected. Edit it directly from your account profile or submit a request to customer support.

४.३ Right to Erasure

In certain circumstances, you may request that your data be deleted. However, we may not be obligated to erase records required for legal or transactional purposes.

४.४ Right to Data Portability

You can request a portable copy of your data that can be used on other platforms. Contact our support team to arrange this.

४.५ Opt out of marketing communications

You can unsubscribe from promotional emails or SMS at any time. Every promotional message includes an unsubscribe link.

5. Cookies and Tracking Technologies

५.१ What Are Cookies and Why Do We Use Them?

Cookies are small data files stored in your browser. zetbus uses the following types of cookies:

Cookie Type Purpose How Long Is It Retained?
Session cookies Remember your login state and preferences Until the browser is closed
Persistent cookies Auto-Login and Language Preferences Up to 1 year
Analytics cookies To understand how users interact with the site 3–6 months
Security Cookies Fraud Detection and Account Security As needed
५.२ Manage Cookies

You can opt out of cookies through your browser settings. Keep in mind, however, that doing so may affect your experience on zetbus (for example, auto-login may stop working).

6. Sharing Information with Third Parties

६.१ When Do We Share Your Information?

Zetbus only shares your information with third parties in the following circumstances:

  • Payment Processors: To process deposits and withdrawals
  • Banks and financial institutions: To complete transactions
  • Compliance Partners: To meet regulatory requirements
  • Legal and government authorities: As required by law
  • Analytics services: For site improvement (without any confidential data)
Your data is never sold zetbus never sells your personal information to marketing or advertising companies. That is a core principle we stand by.
६.२ International data transfers

Zetbus is based in Bangladesh, but your data may occasionally be transferred to servers in other countries. In such cases, we comply with international data transfer agreements.

7. Child Protection and Age Restrictions

Zetbus is strictly for users aged 18 and above. We do not collect personal information from minors. If we become aware that a minor is using our platform, we will immediately close their account.

If you are a parent or legal guardian and believe your child's information may be held by us, please get in touch.

8. Security Measures and Risks

८.१ What we do

Zetbus goes to every length to keep your data safe:

  • 256-bit SSL encryption on all transactions
  • Two-Factor Authentication (2FA)
  • Regular security patches and updates
  • Restricted staff access and strict confidentiality agreements
  • 24/7 security monitoring
८.२ Potential risks

However, no online system is 100% secure. Potential risks include:

  • Hacker attacks (though rare and costly)
  • Malware infection on your device
  • Phishing or social engineering scams
  • Password theft or unauthorized access

To reduce this risk, use a strong password, enable 2FA, and avoid suspicious links.

9. Policy Changes and Updates

Zetbus reserves the right to update this Privacy Policy at any time. We will notify you by email if significant changes are made. Check this page regularly to stay informed.

Policy changes take effect 15 days after they are published. If you do not agree with the changes, you may close your account.

Frequently asked questions

Frequently asked questions about our Privacy Policy:

Only on a need-to-know basis and with full security. For example, only transaction data is shared with payment processors — never your sensitive personal information. Your data is never shared with advertisers.

Yes, absolutely. Your account settings include a "Download Data" option. Alternatively, contact customer support to receive a copy of your information.

For legal and financial records, we retain data for a specified period (typically 5–7 years). However, you may submit a deletion request to our customer support team.

Technically yes, but certain features will not work (such as auto-login). Some security cookies are essential. We recommend keeping only the necessary cookies enabled.

For significant changes, we will send a notification to your registered email. We also recommend checking this page regularly.

Contact customer support immediately. Change your password and enable 2FA. Report any suspicious transactions right away.

Your privacy is our priority — trust zetbus

Zetbus is committed to delivering a safe and transparent gaming experience. Every click you make and every transaction you place is fully secured and confidential.

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Privacy Commitment

Your data belongs to you alone. We do not sell it, share it, or aggregate it.

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